Expense Card

How can I get a refund from an online merchant?
Please request the merchant directly for refunds. Kite will credit your account only after the merchant makes the transfer. This expense will be available as...
Thu, 20 Sep, 2018 at 2:36 PM
Can my card information be misused?
Kite maintains the highest encryption standards and never passes your card information to the merchant. Rest assured, your money and card information are ab...
Thu, 20 Sep, 2018 at 2:36 PM
What is the maximum and minimum amount I can spend with my card?
There is no minimum limit to the amount you will be able to spend.  The existing maximum limit is INR 10,000 for minimum KYC users and INR 1,00,000 for user...
Thu, 20 Sep, 2018 at 2:37 PM
How do I change the PIN of my card?
To request a PIN change for your Kite Tab expense card, please reach out to us at help@kite.work or 1800 120 5483
Thu, 20 Sep, 2018 at 2:37 PM
If there is a delay in receiving OTP, what is the alternative?
In case of delays in receiving the OTP/verification code: Check your internet connection. Tap 'Resend code' to receive the message again.
Thu, 20 Sep, 2018 at 2:38 PM
What is the validity of balance on my card?
The available balance in your card will be valid until expiry of the card
Thu, 20 Sep, 2018 at 2:38 PM
If my card is lost, how do I deactivate the card?
To avoid misuse of a lost/stolen physical card, please report this issue to your company admin and reach out to our customer care at 1800 120 5483 at the ea...
Thu, 20 Sep, 2018 at 2:39 PM
Can I enable/disable my expense card?
Yes, you can enable/disable your expense card from the Kite Tab mobile application. This will help to prevent your card from being misused in case you have...
Mon, 26 Nov, 2018 at 2:28 PM
How can I enable/disable my expense card?
To enable/disable your expense card, Select 'Card from the menu. Enable/Disable your card by turning on/off the green button
Mon, 26 Nov, 2018 at 2:29 PM
I have misplaced my card and need to disable it with immediate effect. How can I disable it?
To disable your expense card, Select 'Card from the menu. Disable your card by turning on/off the green button.
Mon, 26 Nov, 2018 at 2:30 PM