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Admin Employee
Managing Account
12
How do I add a new employee?
How do I add another admin?
A new employee did not receive their temporary password. What should I do?
Can I use the same mobile number to add two different employees?
Can I use the same email ID to add two different employees?
View all 12
Expense
12
How do I approve an Expense?
How do I flag a expense?
I want more information on an expense. What should I do?
When can I flag/remove an expense?
I find an expense suspicious. What should I do?
View all 12
Employees
8
Can my employees use the web application?
When am I allowed to change the contact details of my employees?
How do I change the details of my employees?
How do I find my employees' reimbursement amount from last month?
What is the 'Previous month reimbursement due amount'?
View all 8
Reporting Manager
5
How do I add a reporting manager?
What are the actions reporting manager can do?
Can reporting manager use the mobile application?
How can reporting manager verify expenses?
How do I assign a reporting manager to my employees?
Report
12
How do I approve a Report?
How do I send a report back to my employee?
How do I ask questions about a report?
What is a Report status?
Where can I find reports that needs my approval?
View all 12
Expense Card
8
How do I order a new Kite physical card for an employee?
Can I assign multiple physical cards for a single employee?
What will happen to an old physical card when an employee activates a new physical card?
How will employees receive their Physical cards?
Can I order as many physical Kite cards I want?
View all 8
Add Funds
1
How can I add money to my company’s Kite account?
Transfer Money
13
How can I transfer money to my employee's card?
Can I add money to my card through the web app?
Are there any limitations to transfer money to employee cards?
Money has been debited from my company account but does not reflect in the employee card, why?
What will happen when my company account does not have sufficient balance?
View all 13
Polices
19
Can I configure my company policies on Kite Tab?
How can I add a company expense policy?
Who can add a company policy in Kite Tab?
What are policy conditions?
What are policy requirements?
View all 19
Custom categories
9
What is a system category?
Can I rename system categories to match my company's expense categories?
Who can rename pre-defined system expense categories on Kite Tab?
What is category mapping?
How to rename a system category?
View all 9
Card Controls
13
What are card controls?
How can I add a new card control?
Can I assign more than one category while creating a new card control?
What will happen if an employee tries to spend more than the maximum limit allowed using their corporate expense cards?
Can I enable/disable my employees expense card?
View all 13
Grades
5
Can I assign grades to my employees?
How can I assign a grade to a new employee?
How can I assign a grade to an existing employee?
Can I create specific expense policies/card controls for a specific grade of employees?
Can I assign more than one grade while creating a new policy?
Money Requests
7
Can my employee request money to be added to their expense card through the Kite Tab mobile application?
How can I approve or return a money request?
What is money request status?
How will I be notified of money requests?
Will money transfer be possible if an employee's card is disabled?
View all 7
Enable/Disable cards
5
Can I enable/disable my employees expense card?
How can I enable/disable an employee's expense card?
Can my employee enable their expense card if I(admin) have disabled it from the admin portal?
Can I enable/disable my own card from the admin portal?
Is fund transfer allowed if an employee's card is disabled?
Suspend User
5
How can I temporarily suspend my employee's Kite account?
Can I suspend my own account?
What happens if an employees account is suspened?
Will an employee's details be deleted after their account has been suspended?
What will happen a reporting manager is suspended?
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